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1. Processing Time
- All orders are processed within 1–3 business days (excluding weekends and public holidays) from the date of payment confirmation.
- Custom or personalized orders may require additional processing time, which will be clearly stated on the product page.
2. Shipping Methods and Costs
- We offer standard and expedited shipping options to most international destinations.
- Shipping costs are calculated at checkout based on your location, order weight, and selected shipping method.
- Free standard shipping is available for orders over a specified amount (e.g., £50 for UK orders), as advertised on our website.
3. Delivery Times
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International Delivery: 7–14 business days after dispatch (varies by destination and customs processing).
- Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances.
4. Customs and Duties
- International orders may be subject to import duties, taxes, and customs fees, which are the sole responsibility of the recipient.
- We are not responsible for any delays or additional charges incurred during customs clearance.
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